IT Operations Intern
Company Description
Hendrickson is the leading global manufacturer and supplier of medium- and heavy-duty mechanical, elastomeric and air suspensions; integrated and non-integrated axle systems; auxiliary lift axle systems; parabolic and multi-leaf springs; stabilizers; and bumper and trim components to the global commercial transportation industry. The heart of Hendrickson is its people. We are always searching for talented students to join our team, and value the opportunity to develop students’ knowledge. An internship or co-op with Hendrickson is a hands-on opportunity for students to bring the classroom to life. Our commitment to you as a PATH Student Program Member is to deliver you a Real-world, Innovative, Diverse Experience which will set you up for success. We aim to nurture the future leaders of the industry with the passion, creativity, and drive needed to continue down the path of advancing the world around us.
Area of Accountability
Endpoints (laptops, desktops), Network infrastructure, VOIP phone systems, printers/copiers, Engineering and non-Engineering software and general support for 7 U.S. and 2 international sites
Major Responsibilities (May vary depending on project):
- Installation and setup of new computers, thin clients and users
- Proper disposal of old equipment – reimaging and user data backup/restorations
- Installation of profile-specific items including email, network printers, specialty software, etc.
- Purchase of I.T. equipment and supplies (laptops, desktops, flat panels toner, etc.)
- Phone system support
- Configuration of network equipment including switches and cabling
- Support of core security technologies including Anti-virus, DLP, patching, VPN
- Management of objects within AD
- General support and troubleshooting
Qualifications
- Current studies in the field of I.T. with a concentration in networking or infrastructure
- Experience with currently supported Microsoft operating systems at both the desktop and server level
- Basic understanding of network concepts
- Knowledge with terminating and testing cables
- Project-orientation
- Strong customer-service orientation
- Effective communication skills
Hendrickson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.