Outreach Specialist - 264842
Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.
About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.
This role is typically filled with a starting salary of $30,082
About the Job:
As the Outreach Specialist, you will locate and contact Migrant Seasonal Farm Workers (MSFWs) who are not being reached by the normal intake activities conducted by the WorkOne offices. You will provide information of available services in the community, employment opportunities, farmworker rights, and WorkOne services. To meet position duties, the Outreach Specialist must speak, read, and write language common among most MSFWs in the state which is Spanish. You will also assist agricultural employers in meeting labor needs.
This position requires considerable travel and the ability to work flexible hours when the majority of MSFWs are in the Outreach Specialist’s assigned geographical area.
A Day in the Life:
The essential functions of this roles are as follows:
- Conduct outreach services to MSFW population in assigned geographical area. (Outreach services are performed when the majority of MSFWs are in the Outreach Specialist’s assigned geographical area.)
- The Outreach Specialist will explain to MSFWs at their working, living, or gathering areas by means of written and oral presentations either spontaneous or recorded, in a language readily understood by them, the services available at the local DWD WorkOne center
- Provide employment service assistance whenever necessary
- Provide information on the availability of referrals to training and supportive services
- Provide employment/career services whenever necessary
- Provide specific employment opportunities through referrals
- Provide services to MSFWs in the field or in office settings, as necessary
- Register MSFWs in their living, gathering and work place, if needed.
- Make referrals to support service agencies, per MSFW needs, on the other organizations serving MSFWs in the area.
- Inform MSFWs of the complaint system, receive and process complaints.
- Distribute information on the employment service complaint system and a basic summary of farmworker rights, including their rights with respect to the terms and conditions of employment.
- Report apparent violations (AV) to supervisor, maintain log of AV’s and submit monthly.
- Visit agricultural employers and offer assistance securing labor.
- Maintain records of all MSFW outreach activities.
- Prepare a monthly report on the number of MSFW’s contacted, number of hours spent in the field, and the number of MSFWs to whom service was provided.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:
- The ideal candidate in this position should minimally have completed two (2) years of college OR completed of one (1) year of college and two (2) years of administrative support experience performing such duties as interviewing the public, obtaining required information, and making decisions necessary to render services to a client OR four (4) years of administrative support experience performing such duties as noted above.
- 2-3 years farm work (migrant farm work experience preferred), or a MSFW background preferred
- Ability to communicate orally and in writing in both English and Spanish
- Able to translate to assist clients and staff.
- Working knowledge of the organization of the agency including enabling statutes;
- Ability to implement new principles and procedures and to discern implications upon agency operations;
- Possession of a valid Indiana Driver’s License. Daily access to motor vehicle.
Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) and vision/dental coverages
- Wellness program (offers premiums discount for the medical plan)
- Health savings account (includes bi-weekly state contribution)
- Deferred compensation account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- Group life insurance
- Employee assistance program that allows for covered behavioral health visits
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 on election years
- Qualified employer for the Public Service Loan Forgiveness Program
- New Parent Leave
- Free Parking
- Free LinkedIn Learning
- DWD GOAL (Go Out and Learn) Tuition Assistance Program - Eligible employees have access to up to $5,000 in tuition assistance per fiscal year
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.