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Global Business Services - Customer Service Vertical Fall Intern

Are you a current senior, graduate student, or recent graduate within the last 24 months pursuing a degree in Business or Analytics? If so, we want to hear from you! UPS Global Business Services (GBS) is looking for a dynamic Process intern who is eager to obtain real-world, hands-on business experience.
The Process intern will be primarily focused on interpreting data to help redefine the Preferred Customer Program and to assist in building a tiered support model.
Responsibilities and Duties
  • Reports of findings and data trends
  • Creates dashboards and visualizations
  • Completes weekly status reports
  • Compiles recommendations for levels of support
Knowledge and Skills
  • Attention to detail
  • Proficient in Microsoft Office Suite
  • Strong statistical analysis and data mining skills
  • Excellent written and verbal communication skills

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law