Asset Protection Associate
The Opportunity: The American Girl Chicago retail store is looking for a dynamic individual as a Seasonal Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.
What Your Impact Will Be:
- Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
- Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
- Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
- Serve as a safety mentor for store employees; lead by example.
Qualifications
What We’re Looking For:
- One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
- State specific license, if applicable.
- Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
- Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
- Must be available to work evening, weekend, and holiday shifts.
Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet