Specialist, Benefits
The Specialist, Benefits administers and communicates the Agency’s benefits program in regards to plan options, policy features, enrollment and other requirements and assists in planning, developing and redesigning the Agency benefits programs and analyzing benefit costs. You will manage the communication and implementation of all wellness initiatives and ensure Agency compliance with federal, state and municipality laws. You will provide analytical support to include the preparation, production and distribution of benefits related reports and presentations, HRIS input, benefits communications, vendor billing, maintenance of benefits data, records and files and other support activities as needed.
What You’ll Be Doing (Essential Duties)
Administer Benefit Programs (60%)
- Manage and administer benefit related data feeds and wire transfers to external vendors.
- Review and audit all vendor related error reports.
- Review and approve all benefit related workflow to ensure efficient enrollment in the HRIS system and to ensure enrollment in the appropriate vendor plans.
- Oversee data for unpaid leaves, FMLA, disability and workers compensation and in conjunction with third party administrators ensure compliance with applicable laws.
- Review and process vendor invoicing to ensure accuracy and timely payments
- Lead wellness initiatives to include the development, implementation, and communication of wellness programs.
- Conduct periodic audits.
- Update benefit information on the Agency intranet, SaveNet, as needed.
- Maintain up to date benefit plan summaries.
Customer Service (30%)
- Respond to and resolve employee HelpDesk tickets, emails, and phone calls regarding benefit questions and concerns.
- Assist employees with benefit enrollments including life events and open enrollment.
Support (10%)
- Participate in surveys and seek out new surveys and sources of benefits information.
- Assist and provide input to the strategy of the benefit programs.
- Work with the HRIS team to provide census data to brokers.
- Assist in the annual benefit review renewal process, including open enrollment.
- Perform other duties as may be assigned.
Required Qualifications
- High School diploma or equivalent, plus at least three (3) years of relevant experience
- Demonstrated experience within an HR department to include some exposure to benefits administration.
- Proven analytical skills with demonstrated accuracy and attention to detail
- Demonstrated ability to problem solve and troubleshoot potential issues
- Professional proficiency in spoken and written English
- Professional proficiency in MS Office suite
- Proven ability to communicate and collaborate successfully with individuals and teams at all levels
- Proven HRIS experience
- Demonstrated commitment to fostering an environment of diversity, inclusion, and belonging
Preferred Qualifications
- Experience with UltiPro/UKG HRIS
Why you should join the Save the Children Team…
Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.
Click here to learn more about how Save the Children US will invest in YOU!
About Save the Children
Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.
Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.