University Relations - Customer Service Summer Intern - Data Automation - Chicago/Marion/Richardson
Why Intern at Health Care Service Corporation?
Health Care Service Corporation (HCSC), a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association, is the largest customer-owned health insurer in the United States and fourth largest overall, operating through our Blue Cross and Blue Shield® Plans in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC affiliates and subsidiaries such as Dearborn National®, TMG Health and Medecision, offer group life, disability and dental solutions, as well as a range of other individual solutions. The company, founded in 1936, serves nearly 15 million members across five states and employs more than 21,000 people in over 60 local offices. HCSC is dedicated to expanding access to high quality, cost effective health care and equipping our members with information and tools so they can make the best health care decisions for themselves and their families. Our health plans were pioneers in their states, as they were the first to provide coverage for a number of procedures ranging from heart and bone marrow transplants, to cancer and leukemia treatments. Today, we are leaders in the development of value-based care models to spur greater collaboration and accountability among various stakeholders to improve the health care experience for patients and consumers and enable them lead healthier lives.
** This ten-week paid internship can be located in Chicago, IL, Marion, IL OR Richardson, TX. **
What Are Your Responsibilities?
This position is responsible for applying emerging technologies to assist with developing sophisticated database solutions. Working closely with cross-functional teams in both our business and technical areas. Supporting work done to analyze and define requirements associated with operational efficiency within HCSC's Customer Service division and translate them into functional design documents. Partnering with the team to design, test, and implement technical production automation solutions to achieve business objectives by utilizing JAVA, Visual Basic, or any other industry approved software and providing customer support on internally developed applications and processes.
– Respond to help desk tickets
– Code automation applications
– Keep abreast of automation tools and processes in production and under development
– Create documentation to support departmental process improvements and workflows
– Create and analyze business specific reports and ad-hoc reports
– Transform business requirements into technical solutions utilizing VB.Net, C#, and SQL database design and data manipulation
What Do You Need To Be Successful?
– Prior internship experience in database design, automation and/or data manipulation is a plus
– Basic coding experience in VB.Net, C# and/or SQL is a plus
– Demonstrated interpersonal skills including verbal and written communication
– Strong analytical skills
– Practical, developed PC skills, especially Excel, Word, PowerPoint, Access, Outlook and virtual team collaboration tools
What Are the Requirements You Must Meet?
– Pursuing a Bachelor’s Degree in Computer Science, Information Systems or other relevant technical degree
– Graduation date between December 2021 – June 2022
– A minimum GPA of 3.0/4.0
– Availability to work 10 weeks during the summer
– Unrestricted authorization to work in the United States
What Does the Internship Program Entail?
– Formal Intern Orientation to build business and industry acumen
– Challenging real-world hands-on project
– Weekly networking opportunities among interns and company leaders
– Professional development workshops
– Business Resource Group involvement
– Volunteer activities