Claims Summer Intern (Lending Claims Center) Remote

Hands on experience can set you apart in a competitive job market. Our formalized Internship Program is designed to lead college students down the path to a successful career. As an integral part of high-performance teams, you are in a position where you can apply what you have learned in the classroom while gaining new skills in a dynamic professional setting. You will focus on project-driven work that has a direct impact on the company and be competitively paid.

·        Provide a high-quality customer service experience characterized by educating customers, keeping customers informed of next steps and answering customer questions.

·        Review claim information to determine steps needed to complete the settlement of a claim. 

·        Document phone calls and claim information accurately and proficiently.

·        Initiate and complete claim settlement transactions fitting express claim criteria.

·        Actively engage in an inclusive team environment by providing guidance to other team members, participating in team meetings and team projects.

·        Follow documented department claim procedures and requirements defined by claims good faith claim handling guidelines.

·        Working towards a bachelor’s degree

·        Strong analytical, critical thinking, problem solving and decision-making skills

·        Demonstrated interpersonal and customer service skills

·        Excellent communication skills: Spanish speaking is a plus

·        Intellectual curiosity and the desire to learn